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| Operational |
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| Q. Is KEYS a 501c3 non-profit organization? |
A. Yes. Effective, March 2005. |
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| Q. Where does KEYS receive its operating budget? |
A. Through grants awarded by Foundations, corporations and individual donations from friends of KEYS We host an annual fundraising event, participate in the Annual Fannie Mae Help the Homeless Walkathon and a member of the 2009 United Way National Capital Area, Member #9424. |
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| Q. Does KEYS operate beyond the DC Metro Area? |
A. Not at this time. We are committed to serving the Greater Washington, DC metro area. Plans to establish our mission in other major cities across the country are feasible yet depend upon the Foundation's ability to expand its services while meeting realistic goals.
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| Donations |
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| Q. How do I contact KEYS about a donation? |
A. For all in-kind goods and services: login and post your donation. Donations are subject to approval by the By-Laws of our organization. If you would like to speak directly with KEYS, call 703.973.5397 or email at KEYS@dcemail.com. |
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| Q. How long can it take to coordinate a donation delivery? |
A. We try to coordinate a donation pick and delivery within a two week turn around and welcome additional in-kind support to effectively manage the contribution. |
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| Q. How do I transport or deliver my donated items or inventory? |
A. First, contact KEYS to discuss your particular interest in donating your goods. KEYS will assist in coordinating and managing your donation based upon its need in the community and develop a means for its redistribution to those in need. |
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| Q. Will KEYS accept personal donations from individuals? |
A. Our primary mission is to coordinate donations received by the hospitality and other concerned businesses that provide a stream of resources to meet the enormous need of our area’s agencies and organizations serving the homeless and for those moving into supportive housing. Donations from individuals are determined by need and our ability to handle the donation. |
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| Q. Is my donation tax deductible? |
A. Each item has a fair market value and the in-kind donation is tax-deductible. Your financial contribution and in-kind donation is tax-deductible under the law. You will receive a receipt for your donation by mail. |
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| Q. What are the benefits of donating to KEYS? |
A. Redistributing our resources is cost productive and demonstrates a proactive strategy and a viable solution for building stronger, safer communities. Sharing your no-longer needed goods with those in need cares for the common good. |
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| Q. How do I judge if my inventory is usable? |
A. Is the item a household good that meets a real life basic need to improve a quality of living? We do not accept perishable goods. Some food donations are accepted: packaged products such as coffee, snacks. |
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| Q. Do you repair donated items? |
A. No. All items received by KEYS are new, or gently used and ready for directly serving the needs of others. |
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| Resource of Goods and Services |
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| Q. How does my organization become a KEYS partner? |
A. Login. A KEYS staff member will contact your organization. A site visit of your organization is required. |
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| Q. Can we buy KEYS inventory? |
A. When select inventory is available, we will post it on the web site and arrangements for payment and shipping will be coordinated by a KEYS representative. |
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| Q. How does KEYS manage its donations? |
A. KEYS maintains a current assessment of the needs of our area’s organizations providing homeless services by updating the needs/wish list provided by each organization and by compiling the incoming inquiries of individual requests for help and assistance. |
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| Q. What kinds of items do you accept? |
| A. Gently used, good to excellent condition household goods. Please contact KEYS for more details. |
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| Q. I have storage space, can I help? |
A. Our focus is to NOT store large amounts of inventory/donated goods and resources. Going point to point, donor to beneficiary, saves time and costs due to moving and handling. However, due to supply and demand, from time to time, KEYS must store items until they are needed in the community. Storage space is a basic operational function of KEYS and must be safe, secure, and location, location, location is KEY to our success in minimizing overhead costs. If you have space available to donate for storage, please contact KEYS. |
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| Volunteering |
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| Q. How do I volunteer with KEYS? |
A. Contact KEYS at 703.973.5397 or login. Please leave a message and we will return your call as soon as possible. |
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| Q. When do you need volunteers most? |
A. Our hours are flexible, depending upon the amount of donations that need to be picked up or delivered. An average of two (2) hours is usually required for each delivery. |
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| Q. Is there an age requirement for volunteering? |
A. Under the age of 18, you must be accompanied by an adult. Valid driver’s license required if transporting contributions for KEYS. |
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| Q. What is KEYS’ Fannie Mae Help the Homeless Walkathon Code? |
A. VA023 |
